Getting Started
Welcome! This tutorial will guide you through installing and activating FullTimeTV on your iOS or Android mobile device. The process typically takes 3–5 minutes.
What You Need
- iPhone/iPad (iOS 12.0 or higher) or Android device (Android 5.0 or higher)
- Active internet connection (Wi-Fi or mobile data)
- Your FullTimeTV account credentials (email and password)
- Access to App Store (iOS) or Google Play Store (Android)
Installation Steps
For iOS (iPhone/iPad):
- Open App Store: Tap the App Store icon on your home screen.
- Search: Tap the search icon at the bottom and type the app name provided in your order confirmation email.
- Download: Tap "Get" or the download icon, then authenticate with Face ID, Touch ID, or your Apple ID password.
- Open: Once installed, tap "Open" or find the app on your home screen.
For Android:
- Open Play Store: Tap the Google Play Store icon.
- Search: Tap the search bar at the top and type the app name from your order email.
- Install: Tap "Install" and wait for the download to complete.
- Open: Tap "Open" or find the app in your app drawer.
Sign In & Activate
- Launch the App: Open the FullTimeTV app on your device.
- Select Sign In: On the welcome screen, tap "Sign In".
- Enter Credentials: Type in the email and password sent to you after purchase.
- Activate: Tap "Sign In" and wait a moment for your account to activate.
- Start Watching: Once activated, you can browse and stream content on the go!
Tip: Enable notifications in your device settings to receive updates about new content and features.
Troubleshooting
App Not Found in Store
- Verify you're using the exact app name from your order email
- Check that your device meets the minimum OS requirements
- Ensure your App Store/Play Store region matches your account
- Try updating your store app to the latest version
Buffering or Playback Issues
- Switch to Wi-Fi if you're on mobile data
- Check your internet speed (minimum 5 Mbps for mobile HD)
- Close other apps running in the background
- Restart your device
- Clear the app cache: Settings → Apps → FullTimeTV → Clear Cache (Android)
- For iOS: Delete and reinstall the app if issues persist
Activation Failed
- Double-check your email and password for typos
- Ensure your subscription is active
- Check that your device's date and time are set to automatic
- Try logging out and logging back in
- Reinstall the app if the problem continues
Casting to TV
- Ensure your mobile device and TV are on the same Wi-Fi network
- Look for the cast icon in the app (usually in the top corner)
- Select your TV or streaming device from the list
- If casting doesn't work, try restarting both devices